UK Privacy Laws

The General Data Protection Regulation known as GDPR came into effect on 25th May 2018.

Our Privacy Notice – Rentrifone Ltd

By providing your information you consent to the use of your data and information. If we make a change to any of the ways in which we process personal information, we will update this notice.

Personal Information
In providing you with our services, we may handle your personal information, which may include your name, address, telephone number and email address. We are aware that you trust us to keep this information confidential and treat it with the highest of standards of security and that is why we will only share this information with our agents. No information will be sold or given to a third party.

Securing Information
Rentrifone are committed to keeping your personal information secure. We have put in place physical, electronic and operational procedures to safeguard the information we are given.
Such procedures include:

  • Information kept on our computers is password protected
  • Works orders, and other documentation will not be left in general view.
  • All paperwork will be destroyed by shedding and not by disposal in general waste

When we collect your Information
Information about you is collected when you engage our services – either by you or your own agents contacting us directly, or indirectly.

Using your information
We use your information only to provide you with our services.

Sharing Information
Rentrifone will not share your information with any third party. We will only share your information if legally required to do so.

Keeping Information
We will only keep your personal information for as long as is legally necessary.

Your consent
You can decide on how contact is made with you in the future; telephone; email; text or letter. Please contact our offices and let us know how you wish to be contacted.
Very occasionally we will send information directly to you regarding products or offers which might be of interest to you. If as a result of this you do not wish to remain on our mailing database please contact us and we will remove your details from this database.

Accessing Information
The information we hold will enable us to continue to offer an excellent customer service which includes tailoring the information we share with you to help ensure that it is relevant, useful and timely.

If you have any queries please write to us at: Rentrifone, 778A Finchley Road London NW11 7TH or phone us on 020 8455 3304.

You should also contact us if you would like a copy of the personal information we hold about you and to ask us to correct or remove (where justified) any information.

Do you need extra help?
If you would like this in another format such as large print, please do let us know.

Paul Cooney
Managing director
Rentrifone Ltd